Zeux HK Limited is a cutting-edge financial technology company specializing in providing seamless, secure, and efficient payment solutions for businesses. Our platform enables companies to manage multi-currency transactions, streamline financial operations, and expand globally with ease

We offer Business Accounts exclusively to registered businesses engaged in legitimate commercial activities. Personal accounts for individual use are not supported at this time

To open a Business Account with Zeux HK Limited:
1.  Register: Complete our online application form with your business details.
2. Verification: Submit the required documentation for identity and business verification.
3. Approval: Our compliance team will review your application and notify you of the outcome within 1-3 business days.

Required documents may include:

• Business registration certificate
• Proof of address
• Identification documents of directors and beneficial owners
• Bank statements or financial reports
• Our onboarding team will provide a detailed list based on your business type and jurisdiction.

Our platform provides a comprehensive suite of financial services, including:

• Multi-Currency Accounts: Hold and manage funds in various currencies.
• Global Payments: Send and receive payments internationally with competitive exchange rates.
• Corporate Cards: Issue virtual and physical cards for business expenses.
• Expense Management: Monitor and control employee spending in real-time.
• API Integration: Seamlessly integrate our services into your existing systems.

Zeux HK Limited supports a wide range of currencies, including but not limited to:

• USD
• EUR
• GBP
• HKD
• SGD
• AUD
• JPY
• CNY

For a complete list, please contact out customer support team.

Yes, our platform offers integration with popular accounting and ERP systems, such as:

• Xero
• QuickBooks
• NetSuite
• SAP

This ensures streamlined financial management and reporting.

Our Acceptable Use Policy prohibits the use of our services for activities that are illegal, fraudulent, or pose a risk to our platform and users. Prohibited activities include, but are not limited to:

• Money laundering
• Terrorist financing
• Unlicensed financial services
• Gambling
• Adult content
• Sale of prohibited substances

We prioritize the security of your funds through:
• Regulatory Compliance: Adhering to financial regulations and maintaining necessary licenses.
• Data Protection: Implementing robust encryption and security protocols.
• Regular Audits: Conducting periodic audits to ensure compliance and security standards are met.

Yes, our mobile app is available for both iOS and Android devices. It allows you to:

• Manage your accounts
• Monitor transactions
• Approve payments
• Access support

Download the app from the App Store or Google Play Store.

For optimal performance, we recommend using the latest versions of:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Please avoid using Internet Explorer, as it is not supported.

To reset your password:
1.  Click on the "Forgot Password" link on the login page.
2. Enter your registered email address.
3. Follow the instructions sent to your email to create a new password.
If you encounter any issues, please contact our Customer Support

To close your account:

1. Contact our Customer Support with your request.
2. Ensure all pending transactions are settled.
3. Provide details for the refund of any remaining balance.

Our team will guide you through the closure process.

If your account has been closed and you have a remaining balance:

1. Provide a bank account under your company's name for the refund.
2. If unavailable, alternative options include accounts under the names of directors or beneficial owners.
3. Submit the necessary bank details and identification documents.

Our team will process the refund upon verification.